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When I went to pay, they made a mistake on my bill, and it seemed like it took forever to correct.The room itself was pretty nice new marble in bathroom (separate glass shower and deep tub).

A group sitting near me was complaining to the manager about something, and it did not look like the manager cared too much. Service was slow (again, it seemed like they were understaffed), and somewhat detached. Check-in took over an hour, and this was about 8pm on a weeknight! While courteous and polite, the desk attendants simply were understaffed for the evening rush.Had dinner at one of the hotel restaurants - a greasy steak and potatoes - not very good. Don't speak to the manager, because they are just as rude as the staff.Good Luck!!! If you do decide to visit the Aladdin, I have just a few tips.1. It is probably the only inviting aspect of the hotel. As far as the rooms go, they are very nice. I finally had enough and we moved our gambling to another hotel. Anytime we needed a drink we would head up to the room and fix a drink.

The second day we were there, we bought our own liquor. I f you want a drink while playing a slot machine, you better be playing the dollar slots. A LOT!!! We actually felt as if we were in the way. As a Food and Beverage Director, I am absolutly disgusted with this facility. I work in the Food and Beverage industry and I am not a hard person to please especially when it comes to this business. I read a couple of negative reviews about the Aladdin, but figured I would give it a shot. I did alot of research before heading to Vegas such as hotels, attractions, restaurants, ect. I'm not sure I would want to stay here again unless I know for sure the staff attitude issue has been worked out. Perhaps this has to do with Aladdin's recent buy-out by a new company, the staff knows pink slips are inevitable, or maybe I just hit the wrong few days ? Regardless, it's a shame because the quality of the hardware here is top-notch. No smiles, rude answers to my questions, and an overall 'shut up get out of here' type of atmosphere. Granted, every hotel of this size is going to have a hit and miss type of situation regarding staff personalities, but I felt like I was disproportionately given the shafted treatment here. That's something no other LV hotel has been able to do in any consistent way, including the so-called '5 star' ones! I was not happy with the treatment by the staff. As an IT person, I have to commend Aladdin on providing this feature to each of its hotel rooms. Kiosk in-room internet terminals are available at a fee or you can use the ethernet ports. The rooms here are great! Even standard rooms are huge, with spacious beautiful bathrooms.

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